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Are you a small to medium sized company or non-profit organization looking
for a better way to handle your computers, office network, email, and other
Information Technology (IT) needs? Would you like to have someone who takes
cares of all that for you, and keeps your computers running, your data where
you can get to it, and allows you to focus more time on your clients and
less time on IT-related problems and activities?
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We understand that the computers, printers, email, internet, and software
products you use are tools you need to support your business, and those
tools should not get in the way
of your business or mandate how
you do your business.
5-Point Leader™
offers a systematic approach to IT management that
delivers high quality, rapid customer support, and high reliability
for any size organization. Our system is comprehensive and addresses
every aspect of your organization's IT needs from quick resolution of
problems to data backup strategies and disaster recovery planning.
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We offer an IT solution that is...
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We make sure our clients' systems and networks are secure and
comply with the latest industry mandates and recommendations
and data is only available to those who are authorized to have it.
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Our highly experienced IT professionals design systems and networks
so our clients have access to their accounts and data whether
they're in the office or on the road.
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We offer solutions that fit our clients' needs, not ours. We
design infrastructures that support our clients' company today
and are poised to support our clients' vision of their company
tomorrow.
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We recognize that downtime = revenue
loss and a degraded level of customer support. Downtime
affects the bottom line, and sometimes, a company's reputation.
The solutions we design take advantage of proven hardware and
software products combined with a proactive system administration
philosophy that allows us to eliminate many problems before
they ever occur. And, when problems and outages do arise,
we respond rapidly, effectively, and get our clients up and running
in the shortest possible time.
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We provide friendly customer service and technical support, and
IT solutions that are user-friendly--using products our users
are comfortable with. When new products are introduced or
needed, we provide training (classroom and one-on-one) to ensure
our clients are comfortable with the products, and have the
knowledge they need to conduct "business as usual".
Our goal: Provide a complete IT solution that is easy for our
clients to use and allows them to be more effective in serving
their clients.
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Our services include:
- Basic desktop support and upgrades
- Network and server support
- Hardware and software asset management
- Equipment repairs and maintenance
- Disaster recovery
- IT quotes and purchasing
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- IT security
- Technology solutions
- Ticket and issue tracking systems
- Telecommunications
- Web and email hosting
- Web design
- IT training (basic and advanced)
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As a small business or organization, you juggle many priorities every
day and you know first hand the impact of having your computer "go down"
or the server "crash," leaving you and your team to figure out the problem
and try to fix it-time that you'd much rather spend cultivating new clients,
implementing that new cost efficiency you've identified, or planning for
next week, next month, or next year. With
5-Point Leader™,
those IT problems become our problems, and our certified IT professionals
rapidly diagnose and fix those problems, getting you and your organization
up and running as quickly as possible, allowing you to continue focusing
on your customers, your plans, and your goals.
LCI understands the plight of the small business, growing from a one-person
company to the successful mid-size IT business that we are today, winning
awards and certifications alike. We understand the priority juggle for small
businesses and the heavy reliance on an IT infrastructure to complete
day-to-day tasks and the monumental set back an IT problem can cause small
companies, and are dedicated to offering consistent, cost-effective, high
quality, customer focused IT support, leveraging the best practices garnered
from the years of IT support we have provided to Government agencies coupled
with our team of IT staff's advanced knowledge of the IT industry.
For more information on 5-Point LeaderTM, please contact us:
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