LCI: Leader Communications Inc.
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5 Point LeaderExpand 5 Point Leader

Service-Disabled
Veteran-Owned
Business
(SDVOB)

Small Disadvantaged
Business


LCI Services/Capabilities

LCI leverages the full strength of our mature management structure and our deep bench of seasoned professionals to provide superior, world-wide service to government agencies. Our online recruiting and personnel support systems allow us to hire and place personnel anywhere in the world. LCI has the expertise and infrastructure needed to provide the service and support you need. We offer a wide range of IT, Business, and Financial Support services, and have an outstanding record of past performance to meet even the most complex and time-critical requirements.

For your convenience, we have provided the following brochures outlining our capabilities and services:

LCI has contracts with the Department of Defense (DoD), the Defense Information Systems Agency (DISA), the General Services Administration (GSA), the Federal Aviation Administration (FAA), and the Department of Homeland Security (DHS) with personnel supporting over 35 workcenters across the United States, including 33 military installations.

LCI services include:

LCI provides a wide range of A&AS services to USAF and other DoD agency programs. We know the standards, policies, instructions, directives, and regulations that govern aircraft and weapon systems programs and provide:

  • Program Management
  • Administrative Management
  • Financial Management
  • Logistics Support
  • Configuration and Data Management
  • Government Property Management
  • Contract and Acquisition Support
  • Aerospace Engineering
  • Electrical Engineering
  • Mechanical Engineering
  • System Engineering
  • Software Engineering
  • Test and Evaluation Support
  • Manufacturing Support
  • Training
  • Security
  • Subject Matter Expertise
  • Plans/Studies/Technical Evaluations

We support a variety of USAF programs, to include the B-1, E-3, C/KC-135, and the HFGCS, just to name a few.

LCI is your one-stop shop, total antenna installation and maintenance solution. Our services include:

  • Program Management
  • System/Subsystem Analysis
  • System/Subsystem Engineering
  • Technical Analysis
  • Site Surveys
  • Tower Inspection
  • Antenna Sweeps
  • Installations
  • Drawing Packages
  • Preventive Maintenance
  • Parts Replacement and Repair
  • Grounding, Bonding, Shielding, and Power Analysis
  • Storage
  • Facility Audit
  • Propagation Studies

All work is certified under National Association of Tower Erectors (NATE) Certification and American National Standardization Institute (ANSI) Z359.1, and OSHA 1926.500-503 and 1910.66.

LCI brings proven experience providing BTS support to military installations. Our services include switch monitoring and maintenance; help desk and technical support to resolve trouble calls and outages; inside and outside plant operations; repairs; installations; cable staking and marking; upgrades and expansions; preventive maintenance; voice protection system support; traffic measurement and analysis; estimates/surveys; and work orders. LCI has the expertise, credentials, and experience to ensure your telecommunications infrastructure is available, reliable, and secure.

LCI provides a wide range of engineering support to DoD programs to include requirements translation and allocation, technical analysis, specification reviews, test and evaluation, resource planning and management, reliability and maintainability (R&M), system integration, system safety, and software management. Our expertise includes engineering performance, effectiveness, cost effectiveness, cost performance, life-cycle cost, producibility, maintainability, supportability, reliability, technical and schedule risk assessment, scheduling trade-off studies, survivability and vulnerability analysis, Electromagnetic Pulse (EMP), Electromagnetic Interface (EMI), Electromagnetic Compatibility (EMC), and Emissions Security (EMSEC).

LCI has extensive experience in DoD equipment management. We provide a full range of asset management services in full compliance with government regulations such as Air Force Instruction (AFI) 33-112, and we have proven experience providing training to over 150 DoD Equipment Custodians (ECs). LCI also maintains government-furnished property in accordance with DoD regulations - tracking, transferring, disposing, and conducting scheduled and unscheduled inventories as required by the established requirements on our contracts.

In support of the FAA, LCI has experience supporting the Oracle Federal Financial System (Delphi), including accounts payable, accounts receivable, general ledger, financial statements of reporting, and travel voucher processing modules. Our payroll teams used the Consolidated Uniform Payroll System (CUPS) and the Integrated Personnel and Payroll System (IPPS) to process complex payroll calculations.

LCI provides financial management support for several programs in support of the Oklahoma City Air Logistics Center (OC-ALC). Our services include budget planning and tracking, financial analysis, cost estimation, and cost research. We bring proven experience with the processes (e.g. Planning, Programming, Budgeting, and Execution (PPBE)) and systems used to support USAF programs.

LCI also brings experience providing budget and financial analysis for the Air Force Research Laboratory (AFRL), supporting the Chief of the Cost Accounting Office, Phillips Research Site. LCI served Kirtland AFB customers at Hanscom AFB, Wright Patterson AFB, Falcon AFB, Dayton OPLOC, Omaha OPLOC, San Bernadino OPLOC, and AFOSR Washington DC JOCAS.

Whether you require billing support, work request centralization, or IT support, LCI offers customer-friendly, efficient, responsive user support. LCI uses the latest in help desk technology, including Automatic Call Distribution (ACD) systems and commercial ticket/call tracking systems like Remedy. For low-cost, custom help desk support, we also offer our own, proprietary ticket tracking software, which provides a web-based tracking mechanism and customizable reporting capabilities.

From virus scanning to security patches and Certification and Accreditation (C&A), LCI can help you establish and maintain a fully-compliant, secure IT infrastructure to support your organization. LCI offers expertise in network engineering/planning, administration, disaster recovery planning, and information and computer security. We have experience with the full range of DoD regulations, directives, and instructions-including DoDI 8500.2 (Information Assurance Implementation) and DoDI 5200.40 (DoD Information Technology Security Certification and Accreditation Process-DITSCAP) and understand what it takes to provide optimal availability while ensuring security and full data integrity.

From short-term small projects like installations and upgrades to multi-year contracts providing Operations and Maintenance (O&M) support, LCI can provide qualified personnel to support your telecommunications and network infrastructure requirements. We follow a systematic approach, conducting site surveys, developing project plans and schedules, conducting quality inspections, and delivering comprehensive and easy-to-understand project reports. LCI also has a dedicated team of contracting specialists and purchasers to obtain quotes and purchase and track parts and equipment orders.

From tracking costs per work order to accomplishing an organization-wide upgrade to a new operating system or application, LCI brings a methodical, proven process for integrating and automating an organization's IT processes. We leverage a team of highly experienced professionals; our cadre of corporate and individual certifications in ISO 9001:2008, the Capability Maturity Model Integrated (CMMI®), Project Management Institute (PMI®), Lean Six Sigma, and Information Technology Infrastructure Library (ITIL); and our system integration and product customization experience with products like Microsoft SharePoint® and BNC Remedy® to provide comprehensive, easy-to-use, well-documented processes for your organization.

LCI understands the complexities and intricacies of logistics management in support of large Government programs. We have experience with the processes, regulations, directives, policies, methods, and tools used every day to support large, complex programs and systems, and we can help you efficiently manage all phases of your program lifecycle, from development through deployment, operations and maintenance, modifications, retrofits, and decommissioning.

Using logistics best practices and DoD methodologies like Performance-Based Logistics (PBL), Service Level Agreement (SLA), and supply chain management, LCI provides acquisition and logistics support to USAF programs. Our services include logistics management analysis, alternative solutions identification, evaluations of product support strategies, requirements development support, and metrics development and tracking.

LCI has experience operating mailrooms and providing information management services in support of DoD agencies. We are well-versed in the regulations, directives, and policies that govern these services. Along with efficient and timely sorting and distribution of correspondence, LCI has proven experience in the proper handling, marking, and transportation of sensitive correspondence and has a proven record in ensuring materials are handled properly at all times.

LCI can also provide publications and forms services and records management, including records management training for records custodians, Functional Area Records Managers (FARMs), Chiefs of Office of Record (CORs), and other personnel.

Along with Tier I, II, and III IT Help Desk support, LCI provides PC troubleshooting and repair, desktop upgrades, virus scanning/incident response, server administration, router and switch administration, peripheral support, and network administration, monitoring, and maintenance. We track equipment, software licenses, server and network availability, and trouble calls/tickets. LCI offers a responsive, customer-focused team of IT professionals to meet all our network/computer operations needs.

Our systematic approach to network operations and desktop support allows us to provide the absolute highest level of quality and service to our customers, resulting in a flawless record of meeting performance requirements standards (standards we consistently exceed), exceptional customer ratings, and a high level of customer satisfaction. Our ISO 9001:2008 Quality Management System (QMS) includes not only processes to measure performance, but also proven auditing, problem identification/resolution processes, and customer feedback systems. Let LCI help you take your IT support to the next level.

LCI operates high-speed copier/duplicating equipment and creates and packages a wide range of professional publications. We operate photocopying, photographic, mimeograph, and electronic duplicating office machines to make copies of documents-including letters, reports, directives, manuals, articles, and bulletins. Our services also include operating binding machines, managing printing and photographic service requests, preparing assembly sheets and printing requisitions per specifications, maintaining work records, performing minor repair and preventive maintenance, and maintaining an inventory of supplies and parts needed for reproduction equipment.

From global weapons systems to mailrooms and print operations, LCI offers a proven, successful program management methodology that meets performance requirements time and time again. Our Program Managers are seasoned professionals chosen for their total commitment to quality, exceptional customer focus, and dedication to teamwork. In support of weapons system planning and support, LCI expertise includes program budgets, logistics planning, acquisition support, system engineering, and requirements planning and tracking. If you're looking for an efficient means of planning and managing your programs and products, look no further than LCI.

LCI has the engineering skills you need to develop or perform maintenance to support your software products and projects. We have experience with a wide range of operating systems (e.g., Microsoft Windows, UNIX, Linux, mainframes), programming languages (e.g. Java, C#, C++, C, ASP, VBScript, .Net, Assembler, JCL), products (e.g. SQL Server, Oracle), and technologies. We also have experience developing software in accordance with Capability Maturity Model (CMM) processes and goals.

Leveraging our Capability Maturity Model Integrated® (CMMI®) Level 3 rated engineering processes, LCI follows a proven low risk approach to developing software products. From requirements definition and concept of operations to product deployment and user training, we ensure stakeholders are informed, included, and involved throughout the project.

From web-based, database-driven applications supporting thousands of customers to single-user data analysis applications, LCI can deliver your products on schedule, within budget, and with all the features/functionality you require.

LCI has considerable experience in the development of telecommunication network and system transition plans including roles, responsibilities, procedures, milestones, deliverables, funding, and budget requirements. LCI has played critical roles on installation and maintenance teams, performing site preparation, power, wiring, grounding/bounding, minor construction, extensive antenna repair/replacement, state-of-the-art lightning protection, spares provisioning, and HVAC for leased and owned telecommunications network and system equipment. Our experience also includes detailed coordination with local communication service providers, Government agencies, field customers, and various commercial vendors.

Specifically, LCI worked closely with Government personnel to decommission old, purely analog, stand-alone facilities with long haul connections to the Defense Switched Network and command and control centers; and shorter haul circuits interconnecting radio station control sites, transmit sites, and receive sites. Throughout the decommissioning of the legacy systems, LCI helped establish the necessary interconnectivity to establish a fully integrated global radio network with an Internet protocol remote control infrastructure.

Best Product,
Best People,
Best Price™