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SeaPort-e IDIQ Contract

Service-Disabled
Veteran-Owned
Business
(SDVOB)

Small Disadvantaged
Business

Submit Resume
Information System Technician
CORP-072310-101-NM
Kirtland Air Force Base
Individual must be able to attain and maintain a valid U.S. Government security clearance in order to be retained in this position.
Position Summary
Support desktop software troubleshooting and problem solving. Work with customer IT staff to manage and maintain desktop hardware and software throughout the lifecycle in a Microsoft Windows environment. Perform general PC problem solving and troubleshooting in the functional categories including helpdesk system and network management network security collaboration performance management and enterprise management
Duties and Responsibilities
  • Application of systems analysis techniques and procedures including consulting with users to determine hardware software or systems functional specifications
  • Design development documentation analysis creation testing or modification of computer systems or programs including prototypes based on and related to user or system design specifications
  • Design documentation testing creation or modification of computer programs related to machine operating systems
  • Adhere to established standards and goals
  • Adheres to all LCI policies and procedures
  • Meet all assigned suspense and deadlines
Education and Experience
  • A+ certification
  • H.S. Diploma
  • 5 years minimum experience in IT Operations Support
Skills and Certifications
  • Experience supporting the following hardware:
  • Desktops Pentiums and above Dell/HP or comparable server
  • Video Terminals (VT) HP and comparable printers Scanners CD/DVD Write other peripherals
  • Cisco Pix 6509 and 7206 routers Blackberry/PED and configuration on government network Automatic Data Processing Equipment (ADPE) Management
  • AVAYA and Radio Frequency Management
  • Experience supporting the following software: Windows 2000/NT/XP 4.0/Vista/Windows 7 – Workstation and Server- OS and above Windows 95/00/NT/XP 4.0 SP6 OS and above
  • Exchange Mail – Outlook client application Microsoft Office 2007/XP Professional Suite
  • Pure Edge/IBM Lotus Forms
  • Norton/McAfee Anti Virus – Corporate Edition
  • Help Desk Expert Automation Tool (HEAT)
  • Composite Health Care System (CHCS)
  • KEA!/SmarTerm (Emulation)
  • VISTA / Special connection requirements for Air Force
  • Digital Dental Radiology System (DDRS)
  • AHLTA Clinical Database
  • Corporate Dental Application (CDA)
  • VERITAS
  • AudioCare
  • SharePoint/Intranet Web Development
  • Defense Medical Human Resources System Internet (DMHRSi)
  • Preventative Health Assessment and Individual Medical Readiness (PIMR)
  • Air Force Complete Immunization Tracking Application (AFCITA)
  • Delta Dental Radiology (DDR).
Submit Resume
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