Help Desk Services/Customer Service

Whether you require billing support, work request centralization, or IT support, LCI offers customer-friendly, efficient, responsive user support. LCI uses the latest in help desk technology, including Automatic Call Distribution (ACD) systems and commercial ticket/call tracking systems like Remedy.

For low-cost, custom help desk support, we also offer our own, proprietary ticket tracking software, which provides a web-based tracking mechanism and customizable reporting capabilities.