LCI Overview

Leader Communications Incorporated (LCI) is an award-winning organization. Based upon LCI’s subset organizational scope, LCI has an (IS0 9001:2015) certified Quality Management System, an (ISO 20000-1:2018) certified Service Management System, and an (ISO 27001:2013) certified Information Security Management System. LCI is also a Capability Maturity Model Integrated® (CMMI®) Level 3 Rated, Small Disadvantaged, Service-Disabled Veteran-Owned company, committed to providing the highest level of professional services and cost-effective solutions for today’s challenging requirements.

Vision & Philosophy

To become one of the most respected businesses in the United States.

  • Since 1999, LCI has grown into a company supporting locations across the United States and at international sites. We attribute our phenomenal growth to our strong customer focus, our clear commitment to quality, and our exceptional team of LCI professionals.
  • At LCI, we are committed to providing the best product and the best people at the best price. Our family of experienced professionals is focused on providing a superior level of customer satisfaction, quality, and service, as well as cost-effective solutions, to meet the needs and requirements of our valued customers.

Mission & Culture

Provide the best information technology, engineering and telecommunication services.

  • We believe in open, honest communication and collegial partnerships with our customers and our teammates. We have a reputation for making our customers’ missions our own, and our track record of exceptional performance is testament to our capabilities, expertise, and unwavering customer focus.

Our company culture is one of professionalism, open doors, open communication, respect, recognition, and appreciation. LCI provides its diverse employee population with a unique family-oriented atmosphere that stresses our commitment to the total satisfaction of our customers, at the same time recognizing the importance of work/life balance for our employees.

  • While we have high expectations for LCI as a whole, we also value each individual’s job performance. We never forget to take time to show our appreciation for a job well done. LCI employees can experience this gratitude first hand through fair and equitable compensation, comprehensive benefits, and a variety of LCI sponsored activities including annual picnics, holiday parties, and several other events. To ensure that we engage our employees, LCI encourages and actively participates in our local communities through different and various outreach programs. Our mission is to hire the best and keep the best…once you’re here, you’ll want to stay.

LCI’s Quality Policy

LCI’s core values focus on our customers’ satisfaction as well as define our quality policy. We strive to meet our customers’ needs through understanding and delivery of services and products that exceed our customers’ expectations, at the best price.

  • LCI creates a positive team environment with our customers, suppliers, and community members. We approach relationships with a win-win attitude and we believe that mutually open, honest and timely communications builds trust, which is essential for a long-term relationship. LCI is Committed to Continual Improvement in support of its Quality Management System.

LCI’s Information Security Policy

LCI’s protection of company assets is vital to the success of our business, our customers, personnel, and suppliers.

  • We have established an information security management system that implements all the processes required to identify the information, assets, and resources we need to protect and the methods we use to protect it. LCI is committed to following this policy, monitoring our performance against policy and policy objectives, and continually improving our information security management system.

For more information about LCI, please take a few minutes to read about awards we’ve earned, our core values, community outreach, and our history.